The Unlimited SIM Card
2 For 1 Airtime Benefit
a. Each time you top up with R1.00 of purchased airtime, we will give you R1.00 worth of free airtime.
b. The free airtime will only be provided on and can only be used with your The Unlimited SIM card. You can use your free airtime to make a call, surf the net or send SMS’s and MMS’s.
c. The free airtime cannot be exchanged or converted into data bundles. Please note your free airtime only lasts 30 days.
d. Airtime will be depleted first from your free airtime before your purchased airtime. This excludes data bundles loaded on your mobile device from purchased airtime.
2 for 1 Data Benefit
a. Every time you purchase Data through The Unlimited App, you will receive the same amount of free data from us. For example, if you purchase and load 25MB of data onto the SIM card, we will double your data by giving you another 25MB free. Please note your free data lasts for a period of 30 days.
b. You Only get Double Data when you purchase data through The Unlimited App. The App is free and can be downloaded from the Google Play Store, Huawei App Gallery or the App Store for Android and iOS phones respectively. Terms and conditions will apply.
General Cellular Terms
a. We cannot guarantee network coverage in the area in which you use your mobile device.
b. To report The Unlimited SIM card lost or stolen, dial 087 357 7777 from any telephone and we will assist you.
c. You must inform us immediately after loss or theft of The Unlimited SIM Card to deactivate the MSISDN number relating to The Unlimited SIM card.
d. If you lose the SIM card, The Unlimited will replace it for You. We reserve the right to request payment therefor.
e. If you do not use the SIM card for a consecutive period of 90 days any time from activation of the SIM card, you agree that we can deactivate your SIM card and redeploy the number to another user.
f. It is a legal requirement that You fulfil the RICA requirements before The Unlimited SIM card can be activated and used. YOU CANNOT RECEIVE FREE AIRTIME WHEN YOU ARE NOT RICA’d.
g. Starting, renewing and ending this agreement. We may amend or terminate this Agreement at any time by any means We select as valid publication of the amendments or termination which will be effective 30 days after publication. You also authorise The Unlimited to notify You of any amendments or termination via SMS.
h. You agree that any personal information provided to us, including the cell number we give you for your SIM card, will be processed to enable us to fulfil our obligations to you in terms of this agreement. In addition, you authorise us to share your Personal Information with our strategic partners who have a need for this information, including for the purposes of enabling those partners to offer you other goods and services. Please contact us on 087 357 7777 should you have any objections.
i. You agree that we can market other products and services to you even after this agreement ends and share market innovations with you. You also agree that we can submit your information to, and receive information about you from, credit institutions (such as credit bureau) to update, process and monitor your information to guide us in making decisions about product development and suitability of offerings, affordability, market conduct and activities related to our business as well as offering goods and services to you.
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